Citizenship and Immigration Services Ombudsman
Get e-mail updates when this information changes
The Citizenship and Immigration Services Ombudsman (CIS Ombudsman) provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). As mandated by the Homeland Security Act of 2002 ยง 452, CIS Ombudsman is an independent office that reports directly to the Deputy Secretary of Homeland Security. The CIS Ombudsman:
Assists individuals and employers in resolving problems with USCIS;
Identifies areas in which individuals and employers have problems in dealing with USCIS; and
Proposes changes to mitigate identified problems.
In the Spotlight
USCIS' September 30, 2008 Response to the 2008 Annual Report to Congress (PDF, 24 pages - 168 KB) - New 10/9/2008
CIS Ombudsman Recommendations on USCIS Processing Delays for Employment Authorization Documents - New 10/1/2008
Updates to Questions & Answers from CIS Ombudsman's Teleconferences:
U Visa: One Year After the Interim Final Rule August 26, 2008
hope they can help you www.dhs.gov/cisombudsman